Wireless Phone SystemsWireless phone systems, or wireless VoIP, are VoIP running over a Wireless LAN (WLAN). These WLANs are typically compliant with the 802.11 standard. As long as wireless phone system callers are within range of a WLAN access point and using a VoIP enabled handset, they can make and receive calls over the wireless network. Wireless phone systems, or wireless VoIP, are gaining adoption in certain vertical industries, such as health care and retail, where worker mobility is critical to a productive workforce. Traditionally, four factors have hindered the adoption of Wireless phone systems. First, the 802.11 standard poses scalability challenges for enterprise class VoIP deployments. Second, Quality of Service (QoS) has been lacking in wireless phone system networks. The 802.11(e) version of the standard is specified to include QoS support. Third, implementing and maintaining a Wireless phone system / VoIP solution can be expensive and time consuming. Fourth, fast roaming is required for Wireless phone systems / VoIP to operate in a seamless manner, something promised by the 802.11(r) standard. The exact same security issues that exist in the traditional VoIP world exist in the world of Wireless phone systems / VoIP. These Wireless phone system risks include eavesdropping and spam. There are additional security concerns that need to be addressed with Wireless phone systems / VoIP primarily concerning the need to adequately secure the wireless portion of the network. If left unsecure, unauthorized third parties can intercept Wireless phone systems. These third parties can also gain access to the corporate network and may masquerade as valid access points, in the process duping users into entering the network via an invalid access point. The UMA specification was developed by wireless phone system companies in an effort to retain control over cellular and Wi-Fi traffic. Unlicensed Mobile Access integrates Wi-Fi voice services with the mobile operators GSM networks. Subscribers with a Wi-Fi enabled cellular phone can switch from the network they use when out of the their home to Wi-Fi when they enter their home or the area covered by their Wi-Fi home network. Converged Solutions, LLP, one of Michigan’s largest privately held telecommunications solutions providers, has opened a new location in Murray, Utah to provide Carrier Solutions services, including wireless phone systems, to the Utah market and surrounding Intermountain Region. Converged Solutions is a Michigan based company with headquarters in Traverse City and satellite offices in Grand Rapids, Michigan and Salt Lake City, Utah. Converged Solutions provides equipment and services for its nationwide customers from Avaya, Mitel, Cisco, Hewlett-Packard and many others. Converged Solutions has developed a reputation in the industry for pulling together some of the most talented people within the telecommunications business to deliver ‘best in class’ service. Converged Solutions Carrier division specializes in voice and data services, with a team dedicated to analyze, implement, and manage business communications services such as wireless phone systems. They have strategic partnerships with Qwest, AT&T, Charter Communications, Integra, US Signal and other leading providers. Converged Solutions can meet all your telephone system needs, including voice, data and communications needs with the utmost in personal and quality customer service. |